Terms of service

The Orphan Dreamer Letters is a subscription service in which one package of letters is mailed each year to the provided shipping address or email address. All subscriptions (other than our designated non-renewing gift subscriptions) are set to renew automatically. Your card will be charged and your subscription will resume based upon the subscription time frame you choose at checkout.

Your card will be charged and your subscription will renew every 12 months.

If you do not want your subscription to renew automatically, please contact us via the contact us page for assistance. Alternately, you can log in to your account and cancel your subscription at any time. If the cancellation occurs after the package of letters has been mailed, the subscription will not renew.

You can contact us or log in to your account at any time to update your mailing address.

Please refer to our Refund Policy for further information on refunds.

Please refer to your Privacy Policy for further information on privacy.

Under no circumstances are you entitled to reproduce or distribute your Orphan Dreamer Letters without the consent of the intellectual property owner/artist.

Our team is scheduled to respond to any email inquiries on Monday-Friday from 5pm to 8pm EST.