FAQ
When will my letter arrive?
All subscriptions will be processed and mailed by the third Thursday of the month.
Depending on your mailing address, please expect to receive your letters in the mailbox by the beginning of the next month. For international customers, please add one to two weeks. Thank you!
When should I sign up?
Thinking of joining the Orphan Dreamer's adventure? Welcome! If you subscribe BEFORE the 2nd Thursday of the month, your subscription package of letters will be mailed on the 3rd Thursday of the month, as long as that day falls on a USPS working day. So no need to delay. Start your adventure today. If you subscribe after the 2nd Thursday of the month, please expect for your first package of letters to be mailed the following month's 3rd Thursday. In between mail days, I am designing each letter and immersive experience while working my day of job of taking care of patients as a physician.
What happens if I don't receive my letters?
The Orphan Dreamer Letters are mailed to readers all over the world via USPS. We cannot guarantee a delivery date and unfortunately, sometimes letters do get lost in the snail mail process. Please allow 45 days from your subscribing date to receive your letters. If your letters do not arrive within 45 days, please send a note via the chat bubble at the bottom right corner and we'll be more than happy to send another letter. Thank you for your patience!
What age group are the letters designed for?
Adults and children 13+ will enjoy receiving Orphan Dreamer snail mail and learning about new and interesting places. For children younger than 13, we recommend that parents read the letters first and then share if they feel as though their child is ready to immerse themselves in the Orphan Dreamer story.
How many should I order?
We recommend one subscription per family. Please feel free to order one subscription for each member of the family, but please keep in mind that they will be receiving the same set of letters. We will release a new set of twelve letters at the beginning of each fall, just in time for the holidays. Feel free to save funds by sharing letters with your immediate family members and maybe these funds could be used to purchase a beverage or food item to enrich the reading experience.
Is each letter hand designed?
Each letter is a copy of an original designed letter that includes an original story created by J. Nell Brown and illustrations created by a team of illustrators.
Do you mail letters internationally?
Yes! The only difference is the postage rate for an international stamp.
What can I expect to read in my letters?
Each package of letters will include a bingeable story in the Orphan Dreamer's expansive journey and will end at a natural stopping point. Every fall, another set of twelve letters will be released and mailed to subscribers. The Orphan Dreamer story is an epic story, spanning years, continents and time periods. The letters are written between characters but intercepted by you. They are meant to entertain, enrich and educate.
Can I cancel at anytime?
Yes, you can. To cancel or change your address, please create an account at checkout. From your account, you can complete any of the above tasks. And if you have any questions, send us a note via the chat bubble on the corner of the screen. If you did not create an account during checkout, you will checkout as a guest, and so you would need to contact us to cancel your subscription. Please use the chat button for this option.
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A Bingeable Bundle of Twelve Letters by Snail Mail
Regular price $179.99 USDRegular priceUnit price / per -
The Orphan Dreamer's Journal
Regular price $29.99 USDRegular priceUnit price / per -
A Month To Month Exploration of the Americas
Regular price $7.99 USDRegular priceUnit price / per